A beautiful lesson for anyone keen to develop emotional maturity… (another repost!)

Aimed at kids but many adults could benefit from this…


“Say sorry to your brother.”

“But he’s the one who–”

“Say it!” you insist, an edge of warning in your voice.

He huffs, rolls his eyes to the side and says flatly, “Sorry.”

“Say it like you mean it,” you demand.

“Sorrrrry,” he repeats, dragging out the word slowly with bulging eyes and dripping insincerity.

You sigh in defeat and turn to #2, “Now tell him you forgive him.”

“But he doesn’t even mean it!”

“Just say it!”

“iforgiveyou…” he mutters, looking down to the side dejectedly.

“Now be nice to each other.”

Harumphy silence.

This scenario might sound all too familiar– if not from your experiences as a parent, then at least your own experiences as a child. It’s easy to see how it isn’t always that effective. You, the teacher/parent/authority, probably benefit from it the most because now at least you can feel like you did something about it, allowing you to close the case. Problem solved… now stop bickering. You know inside, however, that the offended still feels bitter, because the apology was not sincere. And while it may seem like the offender got off easy– not even having to show proper remorse or use a sincere tone–he is actually the one who loses out the most. He not only learns a poor lesson that he can get away with lies and empty words, but does not have the opportunity to experience true reconciliation and restoration of relationships. He will probably continue inflicting similar offenses, feel less remorse than he should, and undergo less positive character change than he could have.

But what alternative do you have? What else are you supposed to do? It’s not like you can force a genuine apology and repentant heart out of him, right?

Actually, you can. It’s not 100%, but it’s a lot more % than the scenario you read above.I first heard this in a teacher training program. The speaker started off with a rant about how No one teaches children how to apologize properly these days. My ears perked up, because I didn’t really know of any way to teach them other than to… just make them say it: Sorry. I knew it was not very effective, but I hadn’t considered other methods. So I held my pen at the ready, and as he listed off the “proper way to apologize,” I scribbled his words down verbatim:

I’m sorry for…
This is wrong because…
In the future, I will…
Will you forgive me?

It made a lot of sense. It seemed a little tedious, but the more I thought about it, the more it became clear that each component was necessary. Even though that was all he said about it that day, it became an integral part of my classroom culture for years to come. That day, I went back to my classroom and got some stiff cardboard and wrote the prompts clearly, labeling the poster, “How to Say Sorry.” The next afternoon, I talked with the children about apologizing properly. We went over the importance of tone of voice and body language; when I used my brattiest voice and spat out, “Well FINE then, SOR-RY!” they all laughed, because the insincerity was so obvious and the scene so familiar. I demonstrated the importance of body language, crossing my arms and rolling my eyes to the side as I mumbled, “Sorry.” When I asked if it seemed like I meant it, they all gleefully cried out “NOOOO!!!” in unison. I did a few more impressions of pathetic “sorries,” and then we got down to business. I shared with them that apologies were pointless and meaningless if people didn’t feel like the offender meant it, and if the offender didn’t actually plan to change in the future. Then I went over the poster I had made, and outlined the following points:

Sorry Poster

1) I’m sorry for…: Be specific. Show the person you’re apologizing to that you really understand what they are upset about.

Wrong: I’m sorry for being mean.
Right: I’m sorry for saying that nobody wants to be your friend.

2) This is wrong because…:This might take some more thinking, but this is one of the most important parts. Until you understand why it was wrong or how it hurt someone’s feelings, it’s unlikely you will change. This is also important to show the person you hurt that you really understand how they feel. I can’t tell you how much of a difference this makes! Sometimes, people want to feel understood more than they want an apology. Sometimes just showing understanding– even without an apology– is enough to make them feel better! 

Wrong: This is wrong because I got in trouble.
Right: This is wrong because it hurt your feelings and made you feel bad about yourself.

3) In the future, I will…:Use positive language, and tell me what you WILL do, not what you won’t do.

Wrong: In the future, I will not say that.
Right: In the future, I will keep unkind words in my head.

Now let’s practice using positive language. It’s hard at first, but you’ll get better. Can anyone think of a positive way to change these incorrect statements?

Wrong: In the future, I won’t cut.
(Right: In the future, I will go to the back of the line.)

Wrong: In the future, I won’t push.
(Right: In the future, I will keep my hands to myself.)

Wrong: In the future, I won’t take your eraser.
(Right: In the future, I will ask you if I can borrow your eraser.)

4) Will you forgive me? This is important to try to restore your friendship. Now, there is no rule that the other person has to forgive you. Sometimes, they won’t. That’s their decision. Hopefully, you will all try to be the kind of friends who will forgive easily, but that’s not something you automatically get just because you apologized. But you should at least ask for it.

As a teacher, I know that asking for forgiveness puts the offender in an uncomfortable and vulnerable place of humility. However, this seemingly obvious yet widely underused phrase is very, very powerful for both the offender and the offended. It is the key to reconciliation and often the first step in restoring friendship.

I also know that the second item, “This is wrong because…” is powerful in changing the longer-term behavior of the offending child. Forcing the child to put themselves in another’s shoes will increase empathy and help them understand better how they have hurt someone else. This exercise in trying to see themselves from someone else’s perspective can be very powerful.

After this talk, I had some volunteers come to the front to role-play some apologies. We paused at various points and reflected on how to improve the apology: was the body language sincere? Did the apologizer really capture how the other person felt? Sometimes, I would whisper instructions to one student to roll his eyes, look away, mumble, or phrase something a certain way. The students treated it like a game, trying to spot what was amiss in the apology. This was very effective, because when the time eventually came for real apologies, everyone knew we were all going by the same rules, and the expectation was set for a sincere, thorough apology.

When I first tried out this “new” old-fashioned apology with my students, I didn’t expect any long-lasting results. I just wanted to see what would happen. But what happened in the weeks and months following simply blew me away. It started with our weekly Friday afternoon class meetings. We already had a good thing going here, with the kids “throwing” kudos to each other with compliments and appreciations: “I’d like to give a kudo to John for asking me to play with him at recess,” or “I’d like to give a kudo to Kylie for working really hard on her writing this week!” It was cute, and students enjoyed both giving and receiving the kudos.

One week, I decided to review our apology lesson, and then asked the students if anyone needed to “clean-up” something that happened this week with an apology to someone in the classroom. When I asked, I meant for any volunteers to take their business outside. My first volunteer, however, started apologizing to her friend right there on the spot in front of the whole class. Before I could stop her, she began blubbering through her apology, reciting each line like she’d planned this for days. Maybe she had. I could see the relief on her face when her friend accepted her apology. The girls smiled shyly and I knew we were onto something good. Before I knew it, students were raising their hands left and right, eager to make amends with people they had offended. Some of the “offended” people hadn’t even realized that they had ever been wronged, but happily forgave anyway.

Then a boy raised his hand. A boy most of the kids did not like for all the usual reasons– he was bossy and rude and generally unpleasant to be around. He apologized to the whole class for being really, really annoying and stated his plans to change. I was among the many individuals exchanging puzzled but impressed glances, and indeed it was one big step in this child’s personal growth. It was especially heartwarming to see how his classmates interacted with him afterward. They really wanted to give him a second chance, and they sincerely tried to help him be his best. I’m sure it wasn’t easy for him to admit to the class that he was annoying, but it was a powerful first step in changing his relationships with everyone. While not perfect, his behavior improved greatly after this event and I am glad I gave him the tools and space to “reset” this way.

As you can imagine, this meeting took much longer than usual. In the weeks that followed, I had students take their apologies outside and every week, there were takers. Students relished in the opportunity to admit wrongdoing, share intent to change, and restore friendships. It was a beautiful, beautiful thing. They walked out stiff and uneasy, and returned with bright smiles on their faces.

The kids weren’t the only ones to benefit from apologies. I did, too. There used to be times when I’d call on a student and the student wouldn’t be paying attention. The whole class would sit, waiting impatiently for the classmate to get up to speed and answer the question. Usually, it was the same kids that weren’t paying attention and held up the whole class. One day, surprising even myself, I stopped, turned to the offending student, and demanded, “Apologize.”


“Apologize. To me.”

“Um…” he began, looking around bewildered, “I’m sorry for… not paying attention. This is wrong because… I wasn’t paying attention…”

“Try again.”

“…because you’re upset?” he offered.


“…because I’m not learning?” he asked.

“Yes, and?”

“And because…” he glanced down nervously.

“Because,” I finished for him, “Now the whole class is waiting for you and you’re wasting our time.”

“Because the whole class–”

“Start from the beginning.”

Yeah, I can be pretty tough on them sometimes. Tough love.

He started again, “I’m sorry for not paying attention. This is wrong because I’m not learning and the whole class is waiting and I’m wasting their time. In the future, I will pay attention. Will you forgive me?”

“Yes,” I said, then turned to the others, “Class?”

The students nodded their heads and we resumed our lesson. No one missed a beat the rest of the day. The next time it happened, weeks later, the offending student was quick to apologize, articulating how her inattention affected herself and her classmates, and was quick to change. It was no longer a matter of embarrassment or shame, but simply acknowledging 1) what went wrong, 2) who was affected, 3) how to change, and 4) asking forgiveness. I couldn’t believe how much more focused all of my students were once we began these apologies for not paying attention! It was astoundingly more effective than giving them individual warnings. I think it had something to do with feeling beholden to the entire class. Either way, win for me, and win for them.

One day, my principal came to inform me that a couple of my students had gotten in a fight with some other kids during lunch. I started to let out a discouraged sigh when she continued to share with me how impressed she was with my students. Impressed?Turns out one of them quickly offered a thorough, 4-step apology. Immediately after, my other student also apologized for his part. She was totally floored by their responses, and wanted to find me to tell me what happened. While I was not that surprised that they were so good at apologizing (there tend to be a handful of children who get more practice than the rest…), I could not have been more proud! These real, meaningful apologies had made their way out of my classroom, onto the playground, and into the principal’s office! Maybe, just maybe, they would bring it into other spaces in their lives. A teacher can hope.

I’m not sure if my students carry this formal apology home, or if they even remember it in fifth grade. But I know it works, and I know I’ll be teaching it to my own children someday. Try it on your own kids sometime…you won’t be sorry!

Repost: What self-loving people do differently…


By Veronika Tugaleva.

I used to look at people who were successful, healthy and happy, wondering, “What’s their secret? Why can’t I do that?”

After a decadelong struggle with eating disorders, addiction, and self-loathing, I realized that the reason I couldn’t be happy like the people I envied was that I didn’t love myself and they did.

For me, shifting from self-loathing to self-love has been profoundly healing and epiphany-inducing. I can hardly believe how simple it’s been for me to quit smoking, eat well, exercise daily, find a loving relationship, and have the career of my dreams. And it’s all thanks to self-love.

Now, I see happy people and I smile, knowing that their lives are products of a series of habits that support their relationships with themselves.

Here are seven things that self-loving people do differently.

1. They listen to their emotions.

Most people spend their lives doing one of two things to their emotions: numbing or venting. Often, they do a combination of the two (i.e. they numb until they can’t hold it in anymore, then they explode).

Self-loving people do something very different — they accept each emotion as a piece of communication and they try to decode it. This way, emotions can become important guideposts on the journey of self-discovery, rather than annoying roadblocks.

2. They choose responsibility over blame.

When something negative happens, self-loving people will look for a way to take responsibility, rather than searching for someone to blame. They know that placing blame doesn’t solve the problem — it only cultivates anxiety and helplessness. By choosing to take responsibility, self-loving people do themselves the favor of encouraging change and acceptance rather than stewing in stagnation and suffering.

3. They feed their passions and talents.

Every person in this world feels the gentle tug of fascination toward some hobby or activity. Sometimes that tug isn’t so gentle! Self-loving people learn to recognize that inner longing as something important, and they devote their time and energy to nourishing those desires. Self-loving people do something every single day that they love doing, and they allow themselves the space to explore new interests that arise. They know that nourishing their own inner hunger is much more important than any fears they might have about what feeding it looks like.

4. They spend time alone.

Those who have unhealthy, abusive relationships with themselves often have an intolerance of being alone. The moment they have some space with themselves, they feel the incoming discomfort of self-defeating thoughts and toxic emotions, so they reach for the phone or the vice. Self-loving people do the opposite. They look forward to their time by themselves, just as you’d look forward to a date with a beloved friend. They not only make time for themselves, they start to miss their time alone if they don’t take it.

5. They sleep on it.

As we learn to respect ourselves, we become more long-term oriented. Instead of caving to momentary impulses and immediate gratification, self-loving people will sleep on it and weigh the outcomes of important decisions. Paradoxically enough, being able to delay gratification and think about long-term outcomes gives us the ability to enjoy our lives more in every single moment, because that “long-term” that we’re always thinking about becomes our entire way of life.

6. They teach people how to treat them and walk away if they cannot.

Those who deny themselves love, respect, and approval will inevitably seek those necessities from other people. When we base our relationships with others on approval-seeking and love-hunger, we’re not really respecting ourselves or other people. We’re just running each other dry.

That’s why self-loving people approach relationships from a place of self-sufficiency. They know what they need to feel respected and they know what they have to offer. They gently teach the people around them about their boundaries and, if those are crossed repeatedly, they have the courage to walk away.

7. They admit their mistakes.

Those who don’t have self-respect are always measuring themselves against some outside standard. In many cases, that standard is being “right.” They feel good when they’re right and crestfallen when they’re wrong, because their whole sense of identity is wrapped up in these labels. Self-loving people tend to identify with more permanent parts of their experience, rather than temporary states like right/wrong, old/young, happy/sad. They feel a deep, unconditional acceptance of themselves, which gives them the power to practice self-improvement without losing self-love. Thus, they not only admit when they’re wrong, they expect to be.

How many of these self-love habits are you practicing? How will you love yourself more today?

Oliver Burkeman: New Year’s resolutions worth making


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I seem to be coming across much worth sharing lately!

This article by the Guardian’s Oliver Burkeman on Friday 2 January 2015, is a refreshing reminder that we’d enjoy life that much more (thus allowing others to also) if we could perhaps be a bit kinder to ourselves.
‘Resolve to cut everyone a massive amount of slack, including yourself.’

It has come to my attention that, despite my long-running campaign against them, new year’s resolutions are still a thing. Even though grand plans can backfire, even though we’re terrible at predicting what would make us happier, still we hunger for a fresh start. Well, I know when I’m beaten. You want resolutions? Here – based largely on the most persuasive studies and books I read last year – are three things to do immediately. Don’t waste time convincing yourself they don’t apply to you. Just do them. Do we have an understanding? Good.

First, just start meditating already. You probably saw some of the eleventy-thousand studies in 2014 on how much difference a few minutes’ daily breath-following can make. Meditation could make you happier, more creative, less anxious, even less racist; it may conceivably ease your arthritis, slow Alzheimer’s, boost your learning ability and reduce cold symptoms. (Spiritual types might dispute that all this is the “point” of meditation, but they’re nice side-effects.) You don’t have time? Try five minutes a day. You “can’t meditate”? Sorry, nope: spending those minutes getting distracted still counts; indeed, noticing when you’re distracted is the essence of it. You’re too emotionally attached to your atheism or rationalism to get involved in something that smacks of new agery? Look, over here: this is me not caring. There are instructions at spiritrock.org. And you don’t need a cushion. Use a chair. You probably own a chair.

Second: select something to stop doing this year. I don’t mean bad habits, such as injecting heroin or picking your nose; I mean something worthwhile, but that, if you’re honest, you don’t have time for. In our hyperbusy era, there’s an infinite number of potential things to do: emails to read, groups to join, ways to become a better person, parent, employee. Yet still we proceed as if “getting everything done” might be feasible. It isn’t; the wiser plan is to get more strategic about what you abandon. (One technique: list your 10 most important roles in life, rank them, then resign from at least the bottom two.) Quit your book group; stop struggling to make dates with that hard-to-pin-down friend; accept you’ll never be a good cook. Not because those things are bad; because it’s the only way to do other things well.

Third, and sorry to get all Thought For The Day on you, but: resolve to cut everyone a massive amount of slack, including yourself. That’s the overarching conclusion of social psychology: we’re all staggeringly imperfect organisms, prone to making bad decisions when stress, busyness or poverty robs us of “cognitive bandwidth”. We habitually excuse our own bad behaviour as the result of special circumstances, while blaming others’ misdemeanours on deep-down nastiness. Or we torment ourselves with how much more accomplished everyone else is, when really it’s just that we lack access to their inner monologues of self-doubt. So: ease up. Except when it comes to these three resolutions, which you must now implement fully. Happy new year!

Ten Things I Have Learned: Milton Glaser (borrowed & shared!)

This interview has been (derservedly) doing the rounds… I think it contains valuable truths that make it worth reposting here.  Milton captures so much of that inner wisdom about what is true in life, that we instinctively know but forget.
{{by RevisionAdmin on Nov 17, 2011}}

November 22, 2001

This is a curious rule and it took me a long time to learn because in fact at the beginning of my practice I felt the opposite. Professionalism required that you didn’t particularly like the people that you worked for or at least maintained an arms length relationship to them, which meant that I never had lunch with a client or saw them socially. Then some years ago I realised that the opposite was true. I discovered that all the work I had done that was meaningful and significant came out of an affectionate relationship with a client. And I am not talking about professionalism; I am talking about affection. I am talking about a client and you sharing some common ground. That in fact your view of life is someway congruent with the client, otherwise it is a bitter and hopeless struggle.

One night I was sitting in my car outside Columbia University where my wife Shirley was studying Anthropology. While I was waiting I was listening to the radio and heard an interviewer ask ‘Now that you have reached 75 have you any advice for our audience about how to prepare for your old age?’ An irritated voice said ‘Why is everyone asking me about old age these days?’ I recognised the voice as John Cage. I am sure that many of you know who he was – the composer and philosopher who influenced people like Jasper Johns and Merce Cunningham as well as the music world in general. I knew him slightly and admired his contribution to our times. ‘You know, I do know how to prepare for old age’ he said. ‘Never have a job, because if you have a job someday someone will take it away from you and then you will be unprepared for your old age. For me, it has always been the same every since the age of 12. I wake up in the morning and I try to figure out how am I going to put bread on the table today? It is the same at 75, I wake up every morning and I think how am I going to put bread on the table today? I am exceedingly well prepared for my old age’ he said.

This is a subtext of number one. There was in the sixties a man named Fritz Perls who was a gestalt therapist. Gestalt therapy derives from art history, it proposes you must understand the ‘whole’ before you can understand the details. What you have to look at is the entire culture, the entire family and community and so on. Perls proposed that in all relationships people could be either toxic or nourishing towards one another. It is not necessarily true that the same person will be toxic or nourishing in every relationship, but the combination of any two people in a relationship produces toxic or nourishing consequences. And the important thing that I can tell you is that there is a test to determine whether someone is toxic or nourishing in your relationship with them. Here is the test: You have spent some time with this person, either you have a drink or go for dinner or you go to a ball game. It doesn’t matter very much but at the end of that time you observe whether you are more energised or less energised. Whether you are tired or whether you are exhilarated. If you are more tired then you have been poisoned. If you have more energy you have been nourished. The test is almost infallible and I suggest that you use it for the rest of your life.

Early in my career I wanted to be professional, that was my complete aspiration in my early life because professionals seemed to know everything – not to mention they got paid for it. Later I discovered after working for a while that professionalism itself was a limitation. After all, what professionalism means in most cases is diminishing risks. So if you want to get your car fixed you go to a mechanic who knows how to deal with transmission problems in the same way each time. I suppose if you needed brain surgery you wouldn’t want the doctor to fool around and invent a new way of connecting your nerve endings. Please do it in the way that has worked in the past.
Unfortunately in our field, in the so-called creative – I hate that word because it is misused so often. I also hate the fact that it is used as a noun. Can you imagine calling someone a creative? Anyhow, when you are doing something in a recurring way to diminish risk or doing it in the same way as you have done it before, it is clear why professionalism is not enough. After all, what is required in our field, more than anything else, is the continuous transgression. Professionalism does not allow for that because transgression has to encompass the possibility of failure and if you are professional your instinct is not to fail, it is to repeat success. So professionalism as a lifetime aspiration is a limited goal.

Being a child of modernism I have heard this mantra all my life. Less is more. One morning upon awakening I realised that it was total nonsense, it is an absurd proposition and also fairly meaningless. But it sounds great because it contains within it a paradox that is resistant to understanding. But it simply does not obtain when you think about the visual of the history of the world. If you look at a Persian rug, you cannot say that less is more because you realise that every part of that rug, every change of colour, every shift in form is absolutely essential for its aesthetic success. You cannot prove to me that a solid blue rug is in any way superior. That also goes for the work of Gaudi, Persian miniatures, art nouveau and everything else. However, I have an alternative to the proposition that I believe is more appropriate. ‘Just enough is more.’

I think this idea first occurred to me when I was looking at a marvellous etching of a bull by Picasso. It was an illustration for a story by Balzac called The Hidden Masterpiece. I am sure that you all know it. It is a bull that is expressed in 12 different styles going from very naturalistic version of a bull to an absolutely reductive single line abstraction and everything else along the way. What is clear just from looking at this single print is that style is irrelevant. In every one of these cases, from extreme abstraction to acute naturalism they are extraordinary regardless of the style. It’s absurd to be loyal to a style. It does not deserve your loyalty. I must say that for old design professionals it is a problem because the field is driven by economic consideration more than anything else. Style change is usually linked to economic factors, as all of you know who have read Marx. Also fatigue occurs when people see too much of the same thing too often. So every ten years or so there is a stylistic shift and things are made to look different. Typefaces go in and out of style and the visual system shifts a little bit. If you are around for a long time as a designer, you have an essential problem of what to do. I mean, after all, you have developed a vocabulary, a form that is your own. It is one of the ways that you distinguish yourself from your peers, and establish your identity in the field. How you maintain your own belief system and preferences becomes a real balancing act. The question of whether you pursue change or whether you maintain your own distinct form becomes difficult. We have all seen the work of illustrious practitioners that suddenly look old-fashioned or, more precisely, belonging to another moment in time. And there are sad stories such as the one about Cassandre, arguably the greatest graphic designer of the twentieth century, who couldn’t make a living at the end of his life and committed suicide.
But the point is that anybody who is in this for the long haul has to decide how to respond to change in the zeitgeist. What is it that people now expect that they formerly didn’t want? And how to respond to that desire in a way that doesn’t change your sense of integrity and purpose.

The brain is the most responsive organ of the body. Actually it is the organ that is most susceptible to change and regeneration of all the organs in the body. I have a friend named Gerald Edelman who was a great scholar of brain studies and he says that the analogy of the brain to a computer is pathetic. The brain is actually more like an overgrown garden that is constantly growing and throwing off seeds, regenerating and so on. And he believes that the brain is susceptible, in a way that we are not fully conscious of, to almost every experience of our life and every encounter we have. I was fascinated by a story in a newspaper a few years ago about the search for perfect pitch. A group of scientists decided that they were going to find out why certain people have perfect pitch. You know certain people hear a note precisely and are able to replicate it at exactly the right pitch. Some people have relevant pitch; perfect pitch is rare even among musicians. The scientists discovered – I don’t know how – that among people with perfect pitch the brain was different. Certain lobes of the brain had undergone some change or deformation that was always present with those who had perfect pitch. This was interesting enough in itself. But then they discovered something even more fascinating. If you took a bunch of kids and taught them to play the violin at the age of 4 or 5 after a couple of years some of them developed perfect pitch, and in all of those cases their brain structure had changed. Well what could that mean for the rest of us? We tend to believe that the mind affects the body and the body affects the mind, although we do not generally believe that everything we do affects the brain. I am convinced that if someone was to yell at me from across the street my brain could be affected and my life might changed. That is why your mother always said, ‘Don’t hang out with those bad kids.’ Mama was right. Thought changes our life and our behaviour. I also believe that drawing works in the same way. I am a great advocate of drawing, not in order to become an illustrator, but because I believe drawing changes the brain in the same way as the search to create the right note changes the brain of a violinist. Drawing also makes you attentive. It makes you pay attention to what you are looking at, which is not so easy.

Everyone always talks about confidence in believing what you do. I remember once going to a class in yoga where the teacher said that, spirituality speaking, if you believed that you had achieved enlightenment you have merely arrived at your limitation. I think that is also true in a practical sense. Deeply held beliefs of any kind prevent you from being open to experience, which is why I find all firmly held ideological positions questionable. It makes me nervous when someone believes too deeply or too much. I think that being sceptical and questioning all deeply held beliefs is essential. Of course we must know the difference between scepticism and cynicism because cynicism is as much a restriction of one’s openness to the world as passionate belief is. They are sort of twins. And then in a very real way, solving any problem is more important than being right. There is a significant sense of self-righteousness in both the art and design world. Perhaps it begins at school. Art school often begins with the Ayn Rand model of the single personality resisting the ideas of the surrounding culture. The theory of the avant garde is that as an individual you can transform the world, which is true up to a point. One of the signs of a damaged ego is absolute certainty.
Schools encourage the idea of not compromising and defending your work at all costs. Well, the issue at work is usually all about the nature of compromise. You just have to know what to compromise. Blind pursuit of your own ends which excludes the possibility that others may be right does not allow for the fact that in design we are always dealing with a triad – the client, the audience and you. 
Ideally, making everyone win through acts of accommodation is desirable. But self-righteousness is often the enemy. Self-righteousness and narcissism generally come out of some sort of childhood trauma, which we do not have to go into. It is a consistently difficult thing in human affairs. Some years ago I read a most remarkable thing about love, that also applies to the nature of co-existing with others. It was a quotation from Iris Murdoch in her obituary. It read ‘ Love is the extremely difficult realisation that something other than oneself is real.’ Isn’t that fantastic! The best insight on the subject of love that one can imagine.

Last year someone gave me a charming book by Roger Rosenblatt called ‘Ageing Gracefully’ I got it on my birthday. I did not appreciate the title at the time but it contains a series of rules for ageing gracefully. The first rule is the best. Rule number one is that ‘it doesn’t matter.’ ‘It doesn’t matter that what you think. Follow this rule and it will add decades to your life. It does not matter if you are late or early, if you are here or there, if you said it or didn’t say it, if you are clever or if you were stupid. If you were having a bad hair day or a no hair day or if your boss looks at you cockeyed or your boyfriend or girlfriend looks at you cockeyed, if you are cockeyed. If you don’t get that promotion or prize or house or if you do – it doesn’t matter.’ Wisdom at last. Then I heard a marvellous joke that seemed related to rule number 10. A butcher was opening his market one morning and as he did a rabbit popped his head through the door. The butcher was surprised when the rabbit inquired ‘Got any cabbage?’ The butcher said ‘This is a meat market – we sell meat, not vegetables.’ The rabbit hopped off. The next day the butcher is opening the shop and sure enough the rabbit pops his head round and says ‘You got any cabbage?’ The butcher now irritated says ‘Listen you little rodent I told you yesterday we sell meat, we do not sell vegetables and the next time you come here I am going to grab you by the throat and nail those floppy ears to the floor.’ The rabbit disappeared hastily and nothing happened for a week. Then one morning the rabbit popped his head around the corner and said ‘Got any nails?’ The butcher said ‘No.’ The rabbit said ‘Ok. Got any cabbage?’

The rabbit joke is relevant because it occurred to me that looking for a cabbage in a butcher’s shop might be like looking for ethics in the design field. It may not be the most obvious place to find either. It’s interesting to observe that in the new AIGA’s code of ethics there is a significant amount of useful information about appropriate behaviour towards clients and other designers, but not a word about a designer’s relationship to the public. We expect a butcher to sell us eatable meat and that he doesn’t misrepresent his wares. I remember reading that during the Stalin years in Russia that everything labelled veal was actually chicken. I can’t imagine what everything labelled chicken was. We can accept certain kinds of misrepresentation, such as fudging about the amount of fat in his hamburger but once a butcher knowingly sells us spoiled meat we go elsewhere. As a designer, do we have less responsibility to our public than a butcher? Everyone interested in licensing our field might note that the reason licensing has been invented is to protect the public not designers or clients. ‘Do no harm’ is an admonition to doctors concerning their relationship to their patients, not to their fellow practitioners or the drug companies. If we were licensed, telling the truth might become more central to what we do.

Image: Milton-Glaser-by-Sam-Haskins

When Does “Life” Happen amongst it all?

“The true life is not reducible to words spoken or written, not by anyone, ever. The true life takes place when we’re alone, thinking, feeling, lost in memory, dreamingly self-aware, the submicroscopic moments. He said this more than once, Elster did, in more than one way. His life happened, he said, when he sat staring at a blank wall, thinking about dinner…

He said we do this all the time, all of us, we become ourselves beneath the running thoughts and dim images, wondering idly when we’ll die. This is how we live and think whether we know it or not. These are the unsorted thoughts we have looking out the train window, small dull smears of meditative panic.” – Don DeLillo, Point Omega

An Uncontained Life


This guy sums it up pretty well – if you’re anxious right now; what about exactly?  Anxiety generally doesn’t serve any great purpose so… tap back into excitement about the possibilities… even the shittest of situations can be used for inspiration depending on your perspective. Like K’naan says;

I take inspiration from the most heinous of situations
Creatin’ medication out my own tribulations

There’s a bit’a multi-media upliftage for y’all!

Are you getting in the way of what you want?


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Stop. What is the shape of your thoughts right now?

Are your thoughts, and your mind, positioning “life” as an entity that you are moving towards, always 10 metres in front of you?  Trying to “manage it” when it arrives, waiting for the next thing it throws at you? Hoping optimistically that it will be a certain way, and will include certain things and conditions you’ve been waiting for?

Maybe, it’s not like that. Maybe, all the things, experiences, and states that you hope will meet you over there, are all your responsibility, that you have to stop wishing for, and start creating now.

The more you do this, the easier it gets.

Don’t be The Waiting Pig 😉  (this is a great book btw)

As the Beastie Boys so eloquently state:
“dip dip dive, so socialise, open your ears and clean out your eyes,
if you learn to love you’re in for a surprise
it could be nice to be alive”

Thank you Steve Jobs – How we view our place (and influence) in the world…


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3 of my favourite Steve Jobs quotes – he gets it:

“Here’s to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes.
The ones who see things differently. They’re not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them.
About the only thing you can’t do is ignore them. Because they change things. They invent. They imagine. They heal. They explore. They create. They inspire. They push the human race forward.
While some see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do.”

“Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma – which is living with the results of other people’s thinking. Don’t let the noise of other’s opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”

“.. almost everything – all external expectations, all pride, all fear of embarrassment or failure – these things just fall away in the face of death, leaving only what is truly important. Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.”

What do you see when you stare at a blank canvas?

The Tibetan Book of Living & Dying


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This book is a ‘spiritual classic’, you can download it here:
The Tibetan Book of Living and Dying (2MB)

A favourite quote is: “Although we have been made to believe that if we let go we will end up with nothing, Life itself reveals again and again the opposite: that letting go is the path to real freedom.”